Managing General Agents sit in an awkward place in the insurance value chain — you carry the underwriting pen on behalf of carriers, but you run on the operations budget of a broker. This page is for MGA founders, programme managers and COOs who need a platform that handles binding authority, bordereaux, programme P&L and carrier reporting in one system, rather than a stitched-together mess of spreadsheets, broker software and the capacity provider's portal.
What it does
Redian's MGA platform runs the full programme lifecycle. Underwriters quote and bind within the authority limits set by each capacity provider. The system tracks aggregates, line size, class restrictions and geographic limits in real time, so binders can't drift outside the treaty. Premium, commission and claims data flow into a programme-level P&L that you can share with carriers on the cadence they expect — monthly bordereaux, quarterly performance reviews, annual treaty renewals.
The platform handles the things that distinguish an MGA from a standard broker or carrier system: delegated authority workflows, multi-capacity programme structures, profit commission and sliding scale calculations, claims fund management, and the bordereaux formats each carrier insists on.
Where it fits
We build for MGAs at the scale where Excel has broken but a full carrier PAS is overkill — typically £5m to £150m GWP across one or several programmes. That includes:
- Specialty MGAs writing niche classes (cyber, marine cargo, professional indemnity, kidnap and ransom, parametric)
- Coverholders at Lloyd's needing PMD-compliant bordereaux and risk-level reporting
- Affinity and embedded MGAs distributing through partner channels (banks, retailers, brokers)
- MGAs in African and Middle Eastern markets where capacity comes from reinsurers and local regulators expect detailed binder reporting
If you also operate as a broker on non-delegated business, the same platform extends into our insurance broker management system so producers work in one tool.
Core modules
Programme and binder management. Each programme is configured with its capacity stack, authority limits, rating basis, commission terms and reporting calendar. Binders carry expiry dates, aggregate trackers and class exclusions that the underwriting workflow enforces.
Underwriting workbench. Submission intake, risk capture, rating, referral routing and document generation. Risks that breach authority route to the carrier underwriter automatically with the supporting file attached. Standard risks bind in minutes.
Rating engine. Class-specific rating tables, schedule rating factors, minimum premiums and broker commission scales. For data-rich classes we plug in our ML pricing and rating engine so loss-cost models sit alongside actuarial tables.
Bordereaux and carrier reporting. Premium, risk and claims bordereaux in the formats each carrier requires — Lloyd's PMD v5, market-standard Excel templates, or custom layouts. Reconciliation flags variances before files go out.
Claims pass-through. First notification, reserving, payments and recoveries — either handled in-house by the MGA's claims team or passed to the carrier's TPA with structured data and document packs. Pairs with claims management where the MGA holds claims authority.
Programme P&L and treaty management. Earned premium, incurred losses, acquisition costs, profit commission accruals and capacity utilisation by programme, quarter and underwriting year. Treaty renewal modelling shows where you're profitable enough to negotiate better terms.
Compliance and audit. Authority breaches, sanctioned-party screening, conduct risk indicators and the full audit trail carriers, auditors and regulators ask for.
Why MGAs choose Redian
Most off-the-shelf insurance systems were built for carriers or brokers, not for the delegated authority model. We've built MGA platforms for clients in the UK, East Africa and the Gulf, and we understand the operational reality — that capacity providers are also your suppliers, that bordereaux deadlines drive month-end, and that losing a binder because of bad data quality is an existential event.
Our delivery is CMMI Level 3 appraised and ISO certified. BFSI and insurance is our largest practice, anchored by deep work in policy administration, reinsurance placement and broader insurance technology. Implementations run 4–7 months for a single programme, with subsequent programmes added in 6–10 weeks once the platform is live.
Where MGAs need scarce talent — Guidewire, Duck Creek, or specialist actuarial engineering — we extend the in-house team through IT staff augmentation and global capability centres out of Noida and Nairobi.
Working with Redian
We start with a programme walkthrough — your capacity stack, classes, distribution channels, bordereaux pain points and reporting calendar — and come back within two weeks with a target architecture, build plan and fixed-price phase one. Talk to our insurance team or read how we built a similar platform for an East African aggregator in the InsureMe case study.
