Why Fintech companies use the CRM system to reduce customer acquisition costs and increase profits
Nucleus Research found that the return rose to $8.71— a 38 percent increase after adopting a CRM system. Furthermore, according to a survey conducted by Resco Net, 74% of the participants agreed that a CRM system improved access to customer data. Moreover, 64% believed in improved relationship management. Additionally, other noticeable improvements included interaction tracking […]