Successful customer relationship management is essential in today’s business environment. The adoption of Customer Relationship Management (CRM) systems is becoming
In the dynamic banking landscape of Africa, digital transformation is recognized as crucial by 96% of institutions for their growth.
Businesses are continuously looking for dependable and creative ways to optimize their operations within the dynamic world of customer relationship
The world of banking is undergoing a rapid transformation, blending traditional services with cutting-edge technologies to meet the diverse needs
Picture this: As you’re going about your day, suddenly, out of the blue, your bank sends you a friendly notification.
In today’s fast-paced and evolving digital landscape, financial institutions, including banks, microfinance institutes, and Savings and Credit Cooperative Societies (SACCOS),
Nucleus Research found that the return rose to $8.71— a 38 percent increase after adopting a CRM system. Furthermore, according
So, consider this, you are in a scenario where you are always giving loans. What would be most of the
In an era dominated by digital transformation, businesses are under constant pressure to adapt and thrive in the ever-evolving technological
